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Your privacy matters to us. This Privacy Policy explains how 8jili collects, uses, stores, and protects your personal information in accordance with Philippine law.
Summary: 8jili collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We do not sell your personal data to third parties. We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By using the 8jili platform, you consent to the practices described in this Privacy Policy.
1.1 This Privacy Policy ("Policy") is issued by 8jili ("8jili," "we," "us," "our") and applies to all personal data collected through the 8jili online gaming platform accessible at https://8jili.one, including all associated mobile applications, customer support channels, and promotional communications.
1.2 This Policy describes the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, the measures we take to protect it, and the rights you have in relation to your personal data.
1.3 This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy. By registering an account with 8jili or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1.4 8jili acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes, as defined under the Philippine Data Privacy Act of 2012 (DPA). Our designated Data Protection Officer (DPO) can be contacted at the email address provided in Section 13 of this Policy.
2.1 Registration and Identity Data. When you create an account with 8jili, we collect information including your full legal name, date of birth, nationality, residential address, email address, and mobile phone number. This information is required to create and maintain your account and to verify your identity in compliance with our Know Your Customer (KYC) obligations.
2.2 Identity Verification Documents. To comply with Philippine anti-money laundering regulations and PAGCOR requirements, we may collect copies of government-issued identification documents such as your Philippine passport, driver's license, SSS/GSIS ID, PhilSys National ID, or other acceptable identification. We may also collect proof of address documents and, where required, documentation evidencing your source of funds.
2.3 Financial Data. We collect information about your payment methods, including GCash account details, PayMaya/Maya account details, and Philippine bank account information (such as account name and account number) for the purpose of processing deposits and withdrawals. We do not store full payment card numbers on our servers.
2.4 Transaction Data. We maintain records of all financial transactions conducted through your 8jili account, including deposits, withdrawals, wagers placed, game outcomes, bonus credits, and account balance history.
2.5 Gaming Activity Data. We collect data about your gaming activity on the 8jili platform, including the games you play, session duration, betting patterns, and game preferences. This data is used to provide a personalized gaming experience and to fulfill our responsible gaming obligations.
2.6 Technical and Device Data. When you access the 8jili platform, we automatically collect certain technical information, including your IP address, device type and model, operating system, browser type and version, screen resolution, and unique device identifiers. This information is used for security purposes, fraud prevention, and to optimize the platform's performance on your device.
2.7 Communications Data. We retain records of communications between you and 8jili, including customer support chat transcripts, emails, and any feedback or complaints you submit. This data is used to resolve disputes, improve our services, and maintain records as required by law.
2.8 Marketing Preferences. If you opt in to receive marketing communications from 8jili, we will record your marketing preferences and the communications we have sent to you.
3.1 8jili processes your personal data for the following purposes:
4.1 8jili processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
5.1 8jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients in the circumstances described below:
5.2 All third parties with whom 8jili shares personal data are required to process such data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
6.1 The 8jili platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. Cookies are small text files stored on your device when you visit the platform.
6.2 We use the following categories of cookies:
6.3 You can control cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8jili platform. For strictly necessary cookies, disabling them may prevent you from using the platform entirely.
7.1 8jili retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
7.2 Account data and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR record-keeping requirements. Identity verification documents are retained for the same minimum period.
7.3 Gaming activity data is retained for a minimum of three (3) years following the relevant gaming session, for the purposes of dispute resolution and responsible gaming monitoring.
7.4 Marketing preference data is retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.
7.5 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 8jili's data disposal procedures.
8.1 8jili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8jili will notify the National Privacy Commission (NPC) and affected data subjects in accordance with the requirements of the Philippine Data Privacy Act and its Implementing Rules and Regulations.
8.3 While 8jili takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. You are responsible for maintaining the security of your account credentials and for notifying 8jili immediately if you suspect unauthorized access to your account.
9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 8jili:
9.2 To exercise any of the above rights, please contact 8jili's Data Protection Officer at the contact details provided in Section 13. We will respond to your request within thirty (30) calendar days of receipt, subject to verification of your identity.
Please Note: Certain data privacy rights may be limited where 8jili is required to retain or process your data to comply with legal obligations, including AML regulations and PAGCOR requirements. In such cases, we will inform you of the applicable limitation and its legal basis.
10.1 The 8jili platform is strictly intended for use by individuals who are at least twenty-one (21) years of age, in compliance with Philippine gaming regulations. 8jili does not knowingly collect personal data from individuals under the age of 21.
10.2 If 8jili becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will take immediate steps to delete such data and close the associated account. Any winnings accrued by an underage player will be for feited.
10.3 If you are a parent or guardian and believe that your child under the age of 21 has registered an account with 8jili or provided personal data to us, please contact our Data Protection Officer immediately at the contact details in Section 13 so that we can take appropriate action.
11.1 8jili primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to, or accessed by, service providers or partners located outside the Philippines, for example where we use internationally hosted cloud infrastructure or third-party game providers based abroad.
11.2 Where personal data is transferred outside the Philippines, 8jili ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. Such safeguards may include contractual data processing agreements incorporating standard data protection clauses approved by the National Privacy Commission.
11.3 By using the 8jili platform and consenting to this Privacy Policy, you acknowledge and agree to the transfer of your personal data as described in this section, subject to the safeguards described above.
12.1 8jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is always indicated at the top of this page.
12.2 Where we make material changes to this Policy, we will notify registered players via the email address associated with their account and/or by posting a prominent notice on the 8jili platform prior to the changes taking effect.
12.3 Your continued use of the 8jili platform following notification of any changes to this Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must stop using the platform and may request closure of your account in accordance with our Terms & Conditions.
13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 8jili, please contact our designated Data Protection Officer using the details below:
Data Protection Officer – 8jili
Email: [email protected]
Response Time: Within 30 calendar days of receipt of your request
13.2 If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the regulatory authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.
13.3 For general customer support inquiries unrelated to data privacy, please contact our support team at [email protected], available 24 hours a day, 7 days a week.
Six ways 8jili keeps your personal data safe and respects your rights
All data transmitted between your device and the 8jili platform is protected using industry-standard TLS/SSL encryption. Sensitive data stored on our servers — including identity documents and financial details — is encrypted at rest to prevent unauthorized access.
8jili fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). We have a designated Data Protection Officer, maintain a data processing register, and follow NPC-approved procedures for handling data subject requests and breach notifications.
8jili does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only with the service providers and regulatory authorities described in this Policy, and only to the extent necessary to operate the platform and comply with Philippine law.
As a registered 8jili player, you have the right to access, correct, and request deletion of your personal data. You can also withdraw your marketing consent at any time. Submit your data privacy request to our DPO and we will respond within 30 calendar days.
We use cookies only for essential platform operation, performance analytics, and — with your consent — personalized promotions. You can manage your cookie preferences through your browser settings at any time. We clearly distinguish between necessary and optional cookies.
8jili maintains a documented incident response plan for personal data breaches. In the event of a breach affecting your data, we will notify the National Privacy Commission and affected players within the timeframes required by the Data Privacy Act and NPC regulations.
Your personal data is in safe hands. Explore the full 8jili gaming experience — from Fortune Gems 2 and Monster Fight to live casino and bingo — knowing your privacy is protected every step of the way.
For players aged 21 and above only. Gambling is addictive. Know when to stop.